At Tamar Weaves, we take pride in offering unique and carefully crafted products in jewelry making, knitting & sewing, painting & drawing, and woodworking. We want you to be satisfied with your purchase, and this policy outlines how returns and refunds are handled.
Eligibility for Returns
Returns are accepted only for items that are defective, damaged, or incorrect at the time of delivery.
To be eligible, items must be unused, in their original packaging, and reported within 7 days of delivery.
Custom-made or personalized items are not eligible for return unless they arrive damaged or incorrect.
Requesting a Return
To request a return, please contact us at [email protected] with your order details and a description of the issue. Our team will review your request and guide you through the process.
Refunds
Since we only accept Cash on Delivery (COD) payments.
Refunds or replacements will be processed once the returned item is received and inspected.
Non-Returnable Items
Custom or personalized items
Items damaged due to misuse or mishandling
Sale or clearance items
Worldwide Orders
For international customers, return shipping costs are the responsibility of the customer unless the product received is defective or incorrect.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us at [email protected].